This paper outlines some Australian examples of working with culturally and linguistically diverse communities during and prior to emergency situations. These examples reinforce the message relating to the importance of planning and prior knowledge, communication and a strategic approach involving partnerships, all of which take into account the different cultures and languages that are in a community1. This sentiment is reinforced in a newly published document titled “Guidelines for Emergency Managers working with Culturally and Linguistically Diverse Communities”. These guidelines are based on the principle of inclusiveness, an approach that is sensitive to the differences and the similarities in our communities. The guidelines were written in an inclusive manner, with diverse representation giving input and a consultative process of development. They signify the continuing development of strategies for emergency managers to ensure the wellbeing of all members of our communities. The guidelines can be obtained in hard copy from Emergency Management Australia, or electronically from EMA’s website http://www.ema.gov.au.